Privacy terms
Our privacy page covers what we store, why we store it and how long it stays. It sits under these terms, so the account rules you accept here apply first.
This page spells out the terms and conditions you accept when you open an account with us: how we handle JazzCash and Easypaisa payments, SadaPay transfers and Raast...
These terms apply wherever local law permits us to operate, and access is limited to supported regions — outside them, parts of your account may stay closed. We draft in plain Pakistani English so you can read a clause on a phone between commutes, and we date every revision so you can see what moved. Where a rule depends on your province,
your bank or the payment rail you picked, we say so inside the clause rather than hiding it in a schedule. JazzCash and Easypaisa settle in rupees, SadaPay and Raast clear through your bank, and each rail carries its own timing and refund wording that we spell out. If a clause cannot be honoured in your region, that clause does not bind
you and the rest of the agreement stands.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Every clause is written by the team that runs your account, then read again by a colleague outside payments, so wording is tested against real queries instead of drafted in isolation. We...
The people who process JazzCash and Easypaisa payments draft the payment clauses themselves, so timing, references and refund wording match your own wallet. That matters when a transfer goes astray.
A colleague outside our payments desk reads every draft and flags anything ambiguous. If a sentence needs two readings to land, it goes back for rewriting before it reaches your screen.
Each update carries a date and a short summary of what changed. Ask support for the version that applied on the day you joined and we send it across as a file.
Where a rule shifts by province or by bank, we list the difference inside the clause rather than in a footnote, so you never guess which line applies to your account.
We keep sentences short, avoid legalese and test drafts on phone screens. If a clause wraps past a few lines on mobile, we rewrite it before anything is published.
We state what we record to verify an account, how long we hold it and who can open the record. Access sits with a named internal team, not with the wider business.
The terms you are reading anchor everything else on this site; our other policy pages explain one part of them in more depth. Where a shorter page and this one disagree, this...
Our privacy page covers what we store, why we store it and how long it stays. It sits under these terms, so the account rules you accept here apply first.
Payment pages expand on JazzCash, Easypaisa, SadaPay and Raast timings. The binding wording stays in the clauses here; those pages walk through the steps one by one.
Withdrawal pages describe verification and rupee settlement. If a timing note there contradicts a clause here, this page governs and the note is corrected within the week.
Security pages explain device checks and password resets, and they follow the access rules written here, including the handling of a login from an unfamiliar device.
Promotional pages set out what a reward asks of you and when it lapses. Each one defers to the eligibility wording in these terms, so no rule sits in two places.
Market settlement, void bets and pricing corrections for our sportsbook are summarised separately, but the governing text stays in the attached schedule dated alongside these terms.
We publish a running log of clause changes here. Check the log before you rely on wording you saved months ago, because a revision replaces the earlier text.
This page is built for scanning: a short summary at the head of each block, the full clause underneath, and a change log at the bottom. Blocks are...